ANNUAL TUITION PROGRAM POLICY
Updated: April, 2026
The Annual Tuition Program operates on an Academic Term (September-June) tuition schedule.
Optional summer lessons are available.
Lessons are offered every week throughout the Academic Term with the exception of:
Thanksgiving Weekend (Saturday-Monday), Christmas Break,
March Break, Easter (Friday-Sunday only),
Spring Showcase Break (following the May performance), June Break
TUITION
Tuition Instalments
Ten (10) monthly instalments are invoiced on the 15th of each month (invoiced August - May).
Payment Method
Tuition payment is ONLY accepted by credit card through auto-payment. The tuition payment is automatically processed with the credit card on file in the student's My Music Staff account when the invoice is emailed on (or around) the 15th of each of the following months:
August, September, October, November, December, January, February, March, April, and May. (Summer lessons are billed separately.)
Tuition is prepaid on (or around) the 15th of each month (August-May) for the following month's tuition. If, for any reason, tuition is unpaid as of the first of the month, lessons will be suspended after a 7 day grace period. Lessons will resume once payment is received. Any lessons missed during the suspension period are forfeited.
21 DAYS OF NON-PAYMENT WILL RESULT IN DISMISSAL FROM THE STUDIO
Tuition Deposit
A tuition deposit of $150 is required as a non-refundable deposit at the time of registration. This tuition deposit will be applied to the August invoice for September lessons.
To retain your priority as a RETURNING ACTIVE STUDENT: the tuition deposit of $150 must be received upon registration renewal for the upcoming studio year.
To complete registration as a NEW STUDENT: the tuition deposit of $150 must be received upon registration.
LESSON DELIVERY OPTIONS
There are two delivery options for lessons: IN PERSON lessons or VIRTUAL lessons.
HEALTH AND SAFETY PROTOCOLS
By registering for lessons with LIH, each student and family agrees to adhere to the health and safety protocols placed into effect by LIH for community safety purposes.
LESSON CANCELLATION and MISSED LESSONS
***All cancellations must be made through the online Student Portal***
If the teacher arrives at the student's home and the student is not available for the lesson, the lesson is forfeited.
Lessons may be cancelled by the student six (6) hours before the scheduled lesson, a RUBATO lesson is applied (See below). If the lesson is cancelled less than six hours before the scheduled lesson, no RUBATO lesson will be available. Kindly give as much notice as possible to facilitate the adjustment of the teacher's schedule!
Student RUBATO Lessons
Tuition includes 32 private lessons (including the Spring Showcase) during the Academic Term, September through June. The studio schedule offers 34 lesson weeks to each student. The TWO additional uncharged RUBATO lessons are offered in lieu of make-up lessons. When students miss a scheduled lesson, they simply miss the benefit of that lesson. No make-up lessons, credits, or refunds are given. If the student misses more than two lessons, any additional lessons are forfeited.
Teacher FLEX Time
Teacher FLEX time is built into the Academic Term as TWO additional uncharged lesson weeks. A teacher may cancel lessons at any time throughout the year for illness, family conflicts, or holidays. These two FLEX time lessons will not be made up at any time. Any additional lessons missed by the teacher will be offered in July and August.
VIRTUAL LESSON DELIVERY
Learning in Harmony reserves the right to shift to virtual lesson delivery at any time during the studio year. Depending on the determining factor, this may be for one lesson day, a series of indicated lesson days, or a temporary full-time shift to virtual lessons.
INCLEMENT WEATHER
Virtual lessons will be implemented in ALL cases of inclement weather as determined by the OSTA (Ottawa School Transportation Authority). If the OSTA cancels school buses, lessons will AUTOMATICALLY be shifted to virtual lesson delivery. This process ensures the safety of our teachers during inclement weather while ensuring that students do not miss a lesson. If the online lesson is declined by the student, the lesson will be forfeited.
ARRIVAL TIMES/TEACHER CANCELLATION
Punctuality is very important to us. However, especially for in-person lessons, there can be extenuating circumstances including traffic, construction, and unexpected inclement weather. Due to these (and other) variables, lessons may begin within a 15 minute window after the given lesson start time. Lessons will still be given for the full lesson period assigned whenever possible.
If a teacher expects to be more than 15 minutes late for the lesson, an email and/or text notification will be sent to the parent.
In the rare case of cancellation due to teacher illness or family emergency, we will strive to provide you with notification as early as possible.
DISCONTINUING LESSONS
Every student stops taking lessons at some point in their music career whether it is 1 year, 5 years, or 20 years into music lessons. Ideally, this decision is made thoughtfully with plenty of discussion between the teacher, parent, and student so that lessons can end on a positive note.
2 weeks notice in writing (via email) is required prior to discontinuing lessons.